Showing posts with label search engine optimization. Show all posts
Showing posts with label search engine optimization. Show all posts

Tuesday, November 27, 2018

What Has Changed in Digital Marketing the Past 5 Years?

After several years in highly technical roles (development and analytics implementation), I've had a good solid year and half back in the world of digital marketing and at a much greater scale (hello eCommerce with 30k+ SKUs and hundreds of category pages) than when I was doing a similar role for a healthcare system.

With this new experience, it has been quite fun resurrecting my blog and analyzing everything that has happened as predicted, totally changed, or didn't even exist from my previous posts 5 years ago. Let's have a little review.

The Four Vices of Social Media 

Unfortunately, nothing has changed here just even more of it happening and even worse.

The Great Native Advertising Debate 

You guys ... I'm quite certain I invented influencer marketing AND also helped Instagram's monetization strategy (ads started rolling out in November 2013 [my post was in January 2013] ... and I'm still waiting on my checks) all in this post. Since I am basically the founder of influencer marketing, be sure to check back to my blog for a series on just that.

Something that has changed quite a bit in the aspect of "native advertising," a term not really used much anymore (got to love trendy buzzwords everyone wants to optimize on that fall out), is that much of this in the publication space is now handled through affiliate marketing partnerships. Thus, I spun up a top-of-funnel affiliate channel strategy, which has opened up these opportunities for large digital publishers, like Buzzfeed and Clique Brands.

WDF*P*IDF ... WTF?: A lesson in search engine optimization

So much has changed with search rankings, and yet nothing really has. Google is always changing (a lot more on that in the next post analysis), and SEOs  are still always chasing those changes, freaking out over every whisper of an algorithm update. I'll get to the latest updates, but first, the social ranks I touched most on back in this post in 2013. 

Right there at the top was Google+. RIP. Additionally, Google Places for Business, which I recommended keeping updated, is now just Google My Business and has a much improved interface from the old days. Social factors still matter as part of an overall content strategy. Additionally, the keyword density formula referenced in my old post title is now pretty worthless. Don't worry about hammering in certain keywords over and over just make it useful for the user (more of that below and in the next post analysis).

For updates in the world of SEO, a lot has been tied to technical factors around speed, security, mobile accessibility. Most of which came with what was coined as Mobilegeddon. Other updates that focus on the importance of content, quality, and intent that Panda, Penguin, and Hummingbird pushed we've seen meet these suggested guidelines from Google:

  • E.A.T - expertise, authoritativeness, trust. 
  • Y.M.Y.L - Your Money or Your Life. 
SEMRush has a great overview of those. Now let's review what has changed with search engine results pages (SERPs) with the next post review.


Oh Search, It Is A-Changing

I'd like to apologize for a terrible title. Clearly I was at a loss on that one. But yes, Google search was changing then and has changed so much more since then. 

Thanks to digital assistants, which were only starting to launch with Siri back in 2013, voice search has seen astronomical growth, especially as Google started outpacing Amazon earlier this year. With that Google is providing even more answers with its Knowledge Graph, because with voice search there is no SERP to present a bunch of links. The best we can get from a brand perspective is sometimes Google Home will send a link to your Home app to learn more. Where I made it sound so sunny for users that search was getting smarter and more efficient, as a digital marketer, it sucks. Google chooses your site links based on user intent. Google chooses to use meta descriptions or not based on user intent. The latter can be helpful for brands too, if content on your page speaks to a term you didn't optimize for in your meta description and is also why that keyword density formula is now BS. Google finds the best pages and serves up the best content within it. 

Ranking in 1st position means very little as local guides, answer boxes, carousels and other Knowledge Graph widgets trying to steer (and understand) user intent take up most of the SERP and add more links to reduce organic CTRs. 

As I've been weeding through the top ~2500 queries by page from September of last year to this, I'm seeing broad term clicks have completely disappeared. Go ahead and Google "bathtub." On desktop, I don't see any organic links "above the fold," instead see 8 possible ad clicks from PLAs and text ads then a local map and then position 1 which is followed by a "People Also Ask" widget. Broad match terms bring in high dollar ads.

All of this has caused everyone to become a content publisher (so hey, thanks for choosing to read my content!) vying for position 0. What is position 0 exactly? Go ahead and Google "what is a slipper bathtub" (voice search makes it so much more satisfying) and revel in all the position 0 glory. When my company's content is there, which it is at the time of posting, it's always a fun party trick to wow the executives and to keep my SEO responsibilities *wink*.

The Elusive ROI of Social Media

Is it just me or did I oversimplify that? I did. But back then it seemed like everyone struggled to measure social media impact beyond engagement rates, which have just continued to plummet organically on every social platform. It doesn't have to be that hard. 

Make sure you are consistently tagging the links you post with your appropriate tracking parameters. (In an upcoming post, I'll show you how to build an Excel spreadsheet to keep a structure for all your UTM parameters). Keep your paid campaign tracking separate of your organic, but understand that Facebook's product catalog can make this tough sometimes when tagging products in organic posts on Facebook and Instagram. If you have social share icons on your site (who doesn't?), use the UTM parameters to mark those as earned social shares for even more juicy data goodness.

Nowadays, everyone is struggling to measure the impact of influencer marketing. I've learned a lot of hard lessons coming up with an influencer strategy for project-based, high dollar value product campaigns. Save yourself those heartaches. Check back for a series on some standard operating procedures to consider, vetting influencers, negotiating agreements, and how to measure success.

Wednesday, October 9, 2013

The Elusive ROI of Social Media

Social media ROI doesn't have to be elusive. Seriously.

Google Analytics has recently made it even easier to measure it. I promise.

Rather than seeing traffic sources you can now see "Acquisitions." Upon clicking on that head to "Channels" where your view should default to the default channel grouping. These are your sources such as, organic search, direct traffic and what do you know SOCIAL!

When you click on the social grouping you will see this beautiful table below.


  1. Set up your goals
  2. Apply a value to each
  3. Take your "goal value totals" - "your costs for social media (salary/rates for a community manager maybe, social ads, etc)"/"cost"

VOILA ... you have social media ROI!

Ok, Maybe It Isn't That Easy

Not in a bad way there is another factor that should be taken into account. Social sharing plays hugely into search engine optimization (SEO) [insert plug to post from a couple weeks ago about that exact topic] . From that default channel grouping you can review the same dashboard as above for your Organic Search and see how that also affects your goal values. This isn't to say social completely plays into your Organic Search, but it is a big driver.

AND we also have to think about the fact that someone may already be a customer, reached out on social media, had a pleasant experience and continues coming back (not necessarily through social channels) that can add to your ROI. Again, can't note that through Google Analytics, but I bet it happens. 

Who's with me that we should add an additional 20% to the values indicated above? Just kidding. Don't do that, but do be sure to mention to execs how SEO and brand/reputation building aspects of social media are valuable too!

Tuesday, October 1, 2013

Oh Search, It is A-Changing


Do you remember a time when you may have put in a search term like "rain bucket" and gotten search results that didn't necessarily speak to a bucket that catches rain but maybe one or the other? So then you try different words, variations on phrases, etc? And how about trying to just find a number to contact someone about buying a rain bucket? Oh how far search has come.

Search is Smarter

With technology like that which built Watson - the computer that defeated some champions at Jeopardy!, the way Google performs has changed too. First came the knowledge graph and just recently announced is Hummingbird. Which according to this piece in the New York Times, the changes made for Hummingbird are because "Google users are asking increasingly long and complex questions and are searching Google more often on mobile phones with voice search."

Thanks to those lovely Apple commercials featuring some of our favorite celebrities and Siri, we expect to ask a question and get an answer. Rather than asking for a specific make and model of car and then finding what looks like a reputable site to find out the MPGs, we simply ask "how many mpgs does [insert make and model] get." (Maybe one day Google will even be able to pull up your actual car if you enter the first search phrase listed in the picture above - creepy but not likely very far off with the amount of data it collects on us).

Google says marketers only need to stick to original, high-quality content for SEO efforts with Hummingbird.

Search is More Efficient (sort of)

With the knowledge graph also came information directly in your search results, such as birth dates of public figures and similar people. Per the statement about the Hummingbird release, users are searching often on mobile phones and finding information directly in the search results can prove much more efficient then browsing to a possibly-not mobile friendly site to find a phone number. 

70% of smartphone users would agree. According to a survey of 3,000 smartphone users, 70% have used the click to call function in Google's mobile search results and 59% of them do it to "quickly" get a response/answer.

Only problem is that Google Places still can pull incorrect information and the click-to-call function just gets really frustrating for users and the business owners. I work in healthcare and this is a huge problem for hospitals with locations inside of locations. More on that, if you'd like.

This change makes it more important to be using Google Places for Locations and keeping Google+ business profiles updated.

Monday, September 23, 2013

WDF*P*IDF ... WTF?: A lesson in search engine optimization

If you work in public relations or communications, I hope you didn't have a huge conniption several weeks ago when Google supposedly killed PR. PR wasn't killed; only shady tactics to get backlinks were. Web addresses can still be listed in press releases, but must have a "rel=nofollow" tag. And you know what - it still can help your search engine optimization (SEO)!

When you think of SEO do you think of backlinks and/or keywords? I did back when I first got a lesson on SEO in March of this year. Keywords, backlinks and keyword density (indicated as the formula WDF*P*IDF or within-document-frequency's correlation to number of instances of a keyword in all other relevant documents in the underlying database) were big chunks in the SEO ranking factors. Not a bad mix of off-page (backlinks) and on-page (keywords) factors. But then Penguin 2.0 came out in May and Panda has been updating pretty regularly.

Google Takes Care of Google


Remember all those jokes about Google+ only being for Google employees? Well joke is on all of us.

From this great graph in Search Metrics "SEO Ranking Factors - Rank Correlation 2013" (released June 20, 2013)  it is pretty plain to see that social (in the orange) has a much higher impact than most other backlinking and all on-page factors. And surprise, suprise Google+ is numero uno!

Back to that nofollow tag though, it is right up there above all of the on-page factors now too.


And that's not all, now SEO experts think they have cracked the code to the new Google search carousel, and Google+ reviews (rating and quantity) seem to correlate to getting listed there! More on that from DigitalMarketingWorks.com

What Can I Do?


  • Have your social profiles linked on your website
  • Use Google+
  • Use Google Places for Business
  • Continue getting your website listed (with the appropriate nofollow tag) on relevant sites that have similar or slightly higher ranking than you.
  • Pay attention to your review sites! Don't be shady and start buying up reviewers (Yelp is already on to you). Believe me it will happen, and Google will have to change all their algorithms again. If you are that shyster that causes the next "Google Killed PR" debacle, every person in SEO will hate you. Don't be the SEO shyster.